The Way for Good Secretary

I have a secretarial lecture since May 15th. I already had two classes. There are about 70~80 people. We learn about "Hitogara-Ikusei". Hitogara means personality and ikusei means growing. Secretaries must have good personality. A teacher of this class was admired when she was a secretary of a certain person because she just put his shows with isolating each show for him who was fat! She said at the lecture, "Timing is very important. You have to know what your superior want then" I thought it's difficult. Everyone can do they are asked. Can you do that?? (97 words)